Frequently Asked

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Frequently asked questions

Business FAQs

What is the business of the fabnamix group?

fabnamix offers its customers the possibility to organize their industrial purchasing centrally and to manage all required supply partners via a virtual factory. You can either use the software as such and manage orders yourself or we can do it for you. In additon our consultants can provide you with advice and assistance if you need help with the organisation of your supply chain. So we build on three pillars: The first is our software solution virtualfab, which you can use to organize your purchasing online. Then we offer the virtual factory fulfillment service, which is the worry-free management of your supply chain within your virtualfab. Thirdly, you can book additional services if you want to have certifications or if you just need new design data (e.g. if yours is not up to date and your engineers are too busy). We also offer general support for getting your purchasing process digital.

Does consulting service mean support for the software?

No. Our support for the software is free of charge. By consulting service we mean additional advice from our experts who can help you organize your supply in the most efficient way.

Do I have to buy your software?

Yes. It’s a subscription model based on the number of virtual factories you operate as customer or the number of virtual factories you deliver to as producer.

Virtual Factory FAQs

What is the virtualfab?

The virtualfab is your personal virtual factory and direct gateway for industrial purchasing.

What can I order in my virtualfab?

virtualfabs are designed and intended to deliver at serial production scale. Prototypes and initial samples are provided during the ramp-up phase according to the requirements of your industrialization process. You can also book additional services like certification of your products or revision/digitalization of your construction data.

Can I integrate my exisiting suppliers into my virtualfab?

Yes. You decide how you model your supply chain and which suppliers to choose.

Can I find new suppliers using the virtualfab?

Yes, you can! Select online exactly the technologies, machines and quantities you need for your production.

I don’t have time to organize my purchasing, can you do it for me?

If you lack the capacities for the execution and just want to have your products manufactured and delivered hassle-free, we can do it for you. Simply upload your design data and requirements and we will operate your virtualfab as your virtual production manager.

Order FAQs

What about data security?

Of course your data is safe with us and we conclude an NDA with every new customer or supplier beforehand. We provide our standard NDA in the download section. After concluding the confidentiality agreement you can send us your constructional or design data using encrypted upload forms. In addition, every partner with whom we cooperate undertakes a NDA to maintain confidentiality about the data provided for production. No confidential design data is sent out using unencrypted eMail. All data access is logged in our data rooms.

I want to try it. How do I send you a request?

You can make use of a free initial test factory for which we offer extensive support. Just fill out our contact form and we will reach out to you to discuss next steps.

I am not able to add an attachment. What can I do?

If it is not possible to add an attachment, please send us your details (name, telephone number, the number of pieces you require, special features) together with any attachments to and we will get back to you.

What products can I order through you?

Our supply partner network covers a myriad of different manufacturing technologies. This means that you can purchase almost any configuration of an assembly using your virtualfab; including the associated standard parts. Be it entire assemblies, subassemblies, machines, systems or associated components. With your virtualfab you can control all your purchasing processes centrally and keep track of your supply chain.

Do you still have any questions?

Please push the button and contact us. We’ll get in touch with you.


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